Shipping information: During the sale, shipping may take 1-2 days longer than usual
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Customer Service

< Customer Service

Contact

  • Telephone

    Phone number: +31 85 7500 162

    You can reach us by phone on business days from Monday till Friday from 09:00-17:00 and on Saturday from 10:00-17:00
    For this phone number you pay your normal call rate.

  • E-mail

    E-mail: helpdesk@snowcountry.eu

    We aim to respond to your e-mail within 24 hours on business days.

  • Social Media
  • Address

    Postal address, Showroom and Warehouse:
    Snowcountry
    Stoutenburgerlaan 17b
    3836 PC Stoutenburg-Noord
    Netherlands


    Please note that you can only visit our showroom during the indicated opening times.

  • Company information

    Snowcountry B.V.
    VAT number: NL857735019B01
    Chamber of Commerce number: 69102570
    Bank: Rabobank
    IBAN: NL28RABO0148134750
    BIC/SWIFT: RABONL2U

  • Opening Times
    Regular opening hours for customer service
    Monday 09:00 - 22:00
    Tuesday 09:00 - 22:00
    Wednesday 09:00 - 22:00
    Thursday 09:00 - 22:00
    Friday 09:00 - 22:00
    Saturday 10:00 - 17:00
    Sunday Closed

     

    Opening hours for customer service and warehouse during the holidays
    1 January New Year's Day Closed
    7 April 2023 Good Friday 09:00 - 22:00
    9 April 2023 Eastern Sunday Closed
    10 April 2023 Eastern Monday Closed
    27 April King's Day Closed
    5 May Liberation Day 09:00 - 22:00
    18 May 2023 Ascension Day Closed
    28 May 2023 First day of Pentacost Closed
    29 May 2023 Second day of Pentacost Closed
    24 November 2023 Black Friday 09:00 - 00:00
    24 December Christmas Eve Closed
    25 December Christmas Day Closed
    26 December Boxing day Closed
    31 December New Years Eve Closed

     

    Showroom Opening Hours
    Between 4 November and 10 February Between 11 February and November
    Saturday 09:30 - 17:00 Closed